That is an example of too good to be true. No reputable locksmith is going to charge you only $19 and arrive in 15 minutes or less. And more importantly, no local locksmith will need you to spell your city or street. A local and reputable locksmith will know the area, quote you a reasonable estimated of time of arrival, depending on your location and give you a realistic idea of what the costs associated with the service is based on the information you’ve provided.
Typically, a reputable company will take anywhere from thirty to ninety minutes to arrive at your location, especially if it is during rush hour when traffic does not allow for faster commutes. Furthermore they will charge you a reasonable rate that is based on the expected service. They will also tell you at that point that if the problem is more in-depth than described, there may be additional costs. They will not make an attempt to upsell you after the arrival, like the example above.
What to Listen For
If the dispatcher answers with a generic “Locksmith” and not a company name be weary. If they ask you to specifically spell your street and city that is a definite flag that the company is not locally based. If the dispatcher quotes a guaranteed price for the service which is exceptionally low, this is a tactic to get in the door, and there will be a further attempt to upsell you. Also, know the upsell may be unnecessary add-ons that could be avoided or cost less if you were to use a more reputable company.
If you want a local, reputable company, give us a call or email!